Privacy Notice

By using our site or completing our booking form, you agree that you have read, understood and agree to our privacy policy as set out below.

You are responsible for insuring that all members of the party you are booking for are aware of and consent to this policy.

If you notice an omission or would like clarification, please feel free to contact us.

Who Are We?

We are London Strides- a tour guiding operator based in London offering blue badge guided tours of the city.

How and Why We Collect Data:

When you book with us, we collect certain data from the form. This allows us to run the services which you have booked and to communicate with you about said services.

We are committed to respecting and protecting your privacy and take all due care to protect and treat it with the respect that it deserves.

We will never use your data for any other purpose than the legitimate operation of our business and to communicate with you about the services you have chosen to book.

What Personally Identifiable Data Do We Collect?

When you communicate with us by email, phone or by filling out an online booking form or via any other method, we collect certain bits of personal information. This allows us to supply our services to you and fulfil your request.

The data we collect includes your name and whichever contact information you choose to supply.

How and Why We Retain Your Data

We retain your personal data for as long as required to supply our services to you. In the case of financial information, we retain them as long as required by law.

We use this data to complete and manage your bookings and to send general communications about said bookings.

We may also use them to contact you for marketing purposes and to send information about future tours and events. You may opt out of this at any time.

Card payment transactions are processed through Worldpay. These are governed by Worldpay’s Privacy Policy which can be read here. We only share what is absolutely necessary to complete the booking.

Your Right to Access and Deletion

If you would to access or remove the data we store on you, please get in contact and we will comply as quickly as possible.

COOKIES

Cookies are small text files which are placed on your computer. These allow us to better understand how our online services are being used and offer you the best personalised experience while making use of our online services.

Cookies cannot be used to identify you personally and only recognise the device you are using to access our site. They can only be read by the domain which issued them.

You can control how cookies are placed on your device or delete them through your browser settings.

Sharing Your Information

London Strides will not share your information without your express permission.

Copyright

The contents of ‘londonstrides.com’ are the property of ‘London Strides Ltd.’ and cannot be copied or reproduced without our express permission.

This policy is reviewed and updated regularly. The last update took place on 10/06/2024.

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